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1)How can I upgrade my phone by using the Tab?
You can upgrade at any time by using whatever room you have left on your Tab, up to a maximum of 500.
2) Can I use my positive Tab balance when I upgrade?
Yes; with all Tab options, you can use your positive Tab balance, as well as the full available negative balance of your Tab, towards a new phone.
For example, if you have the maximum positive Tab balance of +150 and you qualify for Tab L, you have up to $650 to use towards a new phone!
I'm so confused. One says I can use "whatever is left" and one says it's both "positive and negative" that I can use towards a new phone... HELP!