What else I need to do after moving my number to Koodo?

  • 1
  • Question
  • Updated 5 years ago
  • Answered
Hey! I just moved my number from WIND to Koodo yesterday. Do I need to go to WIND to let them know? or does Koodo take care of all the details for me?
Photo of Chia Tu

Chia Tu

  • 70 Points
  • excited

Posted 5 years ago

  • 1
Photo of Ahmad

Ahmad

  • 96,102 Points 50k badge 2x thumb
Once you port your number, it automatically cancels your WIND line. You should expect one more bill from WIND, which will be your last bill.
Photo of samsvoc

samsvoc

  • 7,686 Points 5k badge 2x thumb
When I ported my number over from Rogers, Koodo took care of everything. Rogers sent me one last bill and I was done done done with Rogers.
Photo of Ahmad

Ahmad

  • 96,102 Points 50k badge 2x thumb
I'd just like to add that Koodo doesn't "take care of it", it's all automatic. WINDs system see's the number was been taken essentially and with no number attached, sets the line into cancellation. You can't have active service with no number. So it's not like Koodo calls WIND (or whatever carrier you're coming from) and says "hey, this person left so cancel their account" lol

This conversation is no longer open for comments or replies.