What does USSD code running mean on my Moto G phone?

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  • Updated 4 years ago
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I was trying to check my voicemail and when I pressed 1 I got the message "USSD code running." What does this mean and why can't I check my voicemail?
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Tania Schumacher

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Posted 4 years ago

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Sophia, Mobile Master

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Hi Tania,

Usually you get that message when you run a special code, such as *21 to forward your number. Did you long press the 1 to check your voicemail? Try rebooting your phone too and then see if it works :)
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Schumi

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Thanks Sophia! I did press the 1 a long time and must have caused that message to pop up. I did turn off the phone and rebooted it and that worked to clear that message and let me check my voice mail the right way. Now I know how to check my voice mail and that is to call my cell number with the 1 in front of it. Thanks for your help.

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