What does it mean when it says "unregistered sim"?

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  • Updated 5 years ago
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Sindy Whitwell

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Posted 5 years ago

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Issa Barmawi

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it means this SIM either the phone didn't recogonize it or it is expired one, test it to another phone and if it still give you the same problem check with you local koodo store
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Sophia, Mobile Master

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Hi Sindy,

It means that the SIM card has not been registered yet on the network. Did you just get it with a plan? Then you may need to activate it in selfservice :)
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Chad Burr, Mobile Master

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Or you switched your phone to use 2g networks only in which case you'd get this message since koodo networks don't support this option.


Wireless and networking
Mobile network
It shouldn't be checked

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