what should i expect when my spending limit ends?

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  • Updated 3 years ago
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It's coming up to 6 months from when I opened my account with Koodo, and I'm hoping to be off of it so I can get myself a new phone, as I've been using my old unlocked phone thats starting to die on me. It'll be exactly 6 months on the 3rd of January. Do I have to call in, or can I just go to the mobile booth at a store that sells koodo phones and I should be fine or will I get an email or message or something?
I paid all of my bills on time except one that was late (It was maybe...3 days late- a family member was in and out of the hospital at that time so I completely forgot to pay it by the date it was supposed to be) will this prevent me from getting off the limit? I'm so nervous because I really want a new phone lol!
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Tiffany

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Posted 3 years ago

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Mayumi, Mobile Master

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According to their site, they will review your account after 6 month and they will send  you a letter to let you know if your SLP was removed.
 http://help.koodomobile.com/my-bill/spending-limit-program/is-the-spending-limit-program-permanent

You can upgrade your phone any time if you buy it outright. 
If you want to use a Tab, if I remember correctly, there are 2 type of SLP. One allowed to have a Tab up to $175 and the other to have $0.
You should call in and ask them which category you are in. Also they might be able to tell you when they will review your account.

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