What is the koodo email address so that someone can send me a SMS message from an email?

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  • Updated 4 months ago
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Chris Cottrell

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Posted 3 years ago

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where 123 is the area code and 4567890 is the local phone number

You will get the message including sender's email address, subject and body.

Tap on the sender's address and you can reply by email. If you reply thru messaging, it will be sent to the sender's email, but for whatever reason, my phone insists that mobile data be ON. Probably goes thru the same channels as MMS.
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Tayeb A, Employee

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Hey Chris :)

You can ask your friends to send an email to: 10digitmobilenumber@msg.koodomobile.com (Example: 0001112222@msg.koodomobile.com) or use this link: https://www.koodomobile.com/send-a-me... and include their name.

Hope this helps!

If you see a good answer, give it a star.
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Does it work if your phone has a prepaid plan?  I tried to send from gmail to my prepaid phone and I don't receive the SMS.

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It worked for me using both domains. The message to msg.koodomobile.com shows my gmail address as the sender. The one I sent to msg.telus.com shows (999) 999-9999 instead, with my email address in the body of the message.
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is this still working ? I'm not able to send sms over email using xxxxxxxxxx@msg.koodomobile.com... the telus address seems to be working though...
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Mary Johnson

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Have kept testing.  

Using a gmail.com address to send to ##########@msg.telus.com and it worked!  Came through immediately as Ray described above. 

Looks like Telus may be blocking email send from my own email address for some reason.   I also had a 3rd party also send email to ...@msg.telus.com and got the SMS text message as well. 

Thank you Allan and Ray.  I would have given up if you guys didn't chime in!
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Allan, Mobile Master

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Glad it's working! Out of curiosity what is the domain of the email that isn't working for you? Is it your own custom domain?
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Mary Johnson

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Allan: My own domain, has it since 1996. Have SPF TXT records in the DNS so haven't had any issues with getting flagged as spam (until now it seems).
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David, Mobile Master

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Your personal domain may not be whitelisted on Koodo or Telus servers. There have been some stories about SMS forwarding or SMS creation sites being blacklisted as well, seemingly as a spam prevention measure.
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Mary Johnson

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@msg.telus.com is no longer working for me - SMS from SPOT emergency locator, my alarm company, gmail.com email account don't get through.

Does anyone know of an alternative pre-paid mobile provider that does have email to SMS text that consistently works?   

It's rather important that I can get SMS from alarms and emergency locators on my mobile phone.
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rikkster, Mobile Master

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TELUS works fine without data enabled and with very little delay, (prepaid). (Mobile data enabled), received this message from Koodo: 

"Your message couldn't be delivered. The Domain Name System (DNS) reported that the recipient's domain does not exist. Contact the recipient by some other means (by phone, for example) and ask them to tell their email admin that it appears that their domain isn't properly registered at their domain registrar. Give them the error details shown below. It's likely that the recipient's email admin is the only one who can fix this problem".

No surprise there as they, Koodo, have indicated the service is no more. Not sure how Ray is getting through though. 
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Timo Tuokkola, Mobile Master

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The send a message service which is no longer available is the one that allowed people to send a text message via a page on koodo's website.
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On Jan 19, 2018 using ##########@msg.telus.com works almost instantly using both gmail and yahoo as sending addresses from a desktop mac.

Email sent anywhere from phone also works as long as wifi is enabled. But if I am remote and use mobile data, mail to telus addresses often fails.
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David, Mobile Master

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However, if you have a cellular network connected phone, you can simply text the recipient!
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Mary Johnson

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Manual SMS texting between two mobile phones works fine.  

Not getting SMS text messages via #########@msg.telus.com from services like:

  • SPOT (Global Satellite GPS Messenger)
  • sending from my email address
  • (Big 5 bank) Direct Investing Alerts
  • TradingView email SMS alerts
Earlier today (Jan 19, 2018) ran a series of tests from a gmail account - last 2 out of 8 messages were received (sent at about 5 minute intervals).

Almost wondering if I could rig up a gmail account to receive the email message and then forward back out to #########@msg.telus.com try as a dodgy workaround
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David, Mobile Master

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If you are going to send them to a Gmail address, are there filters there you can prioritize messages so they come to you as quickly as a Text Message, or be sent to a Google messaging service?
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both 1234567890@msg.koodomobile.com and 1234567890@msg.telus.com worked for me in my simple test - sent from a personal domain hosted by Google's G-Suite, and a university account hosted by Microsoft's outlook.com.

The 1234567890@msg.koodomobile.com has a better "from" format, so that's what I will use.