What is the cost of changing phone number? Looks like my tab (phone balance) didn't get deducted in the month of changing phone number.

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liming w

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Posted 4 years ago

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Dennis, Mobile Master

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There is no cost of changing your phone number when you do it online.

And when there is a charge when you do it by calling Koodo, it should show on your bill and will have no effect on your tab.

I assume you have a negative tab or you do not have the 10% off no tab discount?
I assume you are not prepaid.

Did you receive you ebill yet? Maybe give it a couple of days and if your tab has not changed then give Koodo a call.

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