What is the billing period?

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I got my phone with koodo mid February. I got the first Bill (remainder of Feb and first month in advance) beginning of March. I get my text for my e-Bill today(Mar 17) saying it's due April 14. I call, and they inform me that they have a pay in advance cycle? Is this the same for everyone? Can this be changed to pay at the end of the cycle? Thank you.
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Potterchick93

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Posted 1 year ago

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Timo Tuokkola, Mobile Master

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Each month you will be charged for your plan for the month you are going into and your overage (if any) for the month you have just finished. Since in all probability your plan will not often change from month to month, after the first month it will make no difference whether you are billed for the plan in advance or after the fact.
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Potterchick93

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Thank you, Timo. Do you know if it's possible to change it to after? I know that it likely won't change at all, but I just feel more comfortable if I pay after the month.
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Timo Tuokkola, Mobile Master

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No. It isnt. To my knowledge, it is not possible with any other postpaid provider either.
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Potterchick93

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Okay, thank you very much for your help!