What is my email address for self serve?

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  • Question
  • Updated 4 months ago
CANNOT LOG INTO SELF SERVE. SYSTEM DOES NOT RECOGNIZE MY EMAIL OR PHONE NUMBER. CAN'T RE-SET MY PASSWORD OR UPDATE MY CREDIT CARD INTO UNLESS I LOG INTO SELF SERVE.
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Lizanne

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Posted 5 months ago

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Allan, Mobile Master

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You've already commented on two other threads and created one of your own.
https://community.koodomobile.com/koo...
https://community.koodomobile.com/koo...
https://community.koodomobile.com/koo...

Like mentioned on the other threads. If you can't remember any account info then you'll have to contact Koodo to help you out. Send them a message via Facebook. https://m.me/Koodo
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Lizanne

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Because I'm going nuts & I'm not getting replies. 
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Allan, Mobile Master

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Send Koodo a message on Facebook or call them. It's the only way you can get help at this point
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Bernard, Official Rep

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Is the account under your name Lizanne? You have a unique last name and I couldn't find an active line on a monthly plan with your name.