what is my cell & pass #

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  • Updated 4 years ago
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bought cellphone yesterday. forgot cell# and & turned off now it requires a pass # don't have it?
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Cheli Vos

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Posted 4 years ago

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Photo of Ahmad


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The passcode would have been something you set into the phone when you got it. You don't forget doing this. Call Koodo at 18669956636 from any other phone and they can assist you with finding out your phone number. Or login to self-serve. Or look at the papers you used to sign up. As for the passcode, you need to factory reset your phone cause there is no other way (if its an android or blackberry).

This actually sounds very fishy. Almost sounds like the phone was stolen and you're somehow trying to access the phone. But if it wasn't an you are the legitimate owner, any of the options above will help you.
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Hi there, it's usually a simple code, such as 1234 or 0000, 9999. If you are still having issues, call us and we'll help you :) We can be reached at 1-866-995-6636 from another phone, option #6!. Thank you!

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