What is Koodo's fax number?

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What is Koodo's fax number? I need to send a bank form authorizing to change billing. That is, bills were being paid from a credit card and now they need to be paid from a bank account. When I try to send a fax to 1-866-789-9500, it says the number no longer exists.
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Greg Supina

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Posted 4 years ago

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Hi Greg,

Normally you do not have to fax this. Call in to Koodo's customer service by dialling *611 from your Koodo phone to take you out of the preauthorized credit card payment. Or go to koodomobile.com/selfserve.

Thanks for choosing Koodo :)

Erwin - MH Mall Koodo Rep
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Brandi Coultis

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I also need to fax to the fraud department, my ID etc. Please just can I have the fax number !!!!
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Lyse-Anne Cazelais

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After searching through and through on Koodo's website and waiting about 8 mins on the phone, I HAVE FOUND IT PEOPLE!!! Here's Koodo's fax number (although this is most probably for credit operations): 1-866-768-9500.
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rikkster, Mobile Master

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This is correct Lyse-Anne, thank you. The number can be used to fax a Client Authorization for Automatic Account Withdrawals form. The number appears at the very bottom of the form.

.pdf format form

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