Simply insert a SIM card into the Wireless Home Phone Hub, connect the Hub to your existing home phone handset, and connect to power. You’re ready to start dialing – with unlimited Canada-wide calling built right in!
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How long from the time the porting request is put in does it take for it to work on the Wireless hub?
And am I correct in that this uses the Koodo Wireless network meaning that in theory if I have a power source and a cellular connection this would work anywhere provided I have a phone to plug into it?
That is correct it would work basically anywhere so long as you can power it. If you're going somewhere for the weekend or whatever you can bring it with you.
No Incoming calls yet? I ported my home phone land line from Bell to Koodo's new offering on Sunday, July 24. Everything set-up easily enough and I've been able to make outgoing calls -- but incoming calls are not making it through. Is this part of the 48-hour + porting process? Or is this a technical problem? Thanks so much!
Anyway, I thought I'd share the porting experience in detail to help others in making it a smooth sailing :)
To make sure we could still be reached on our actual (landline) number during the weeks of testing the new line, we enabled call forwarding to our temporary Koodo test number.
On Sunday we started the process to port in our number. Within 15 minutes, self service mentioned our landline number instead of the temporary number. After rebooting the device, outgoing calls showed the landline number as call display.
Here is where we got a tremendous fright - because when I made a test call to our number from my cell phone, we were informed that "the number you have dialed, is no longer in service." Yikes! It was our own mistake however - the landline was still forwarding to our temporary Koodo test number, which obviously was indeed no longer in service. We quickly disabled call forwarding and now our old landline rang as usual, then we forwarded the line to my cell instead.
Waiting seems like forever... even though we knew it would take at least 2 business days, it is scary to have a number that we've had since we were married hover between two services. On Tuesday however, the wait was over - we received an email from our landline provider that the line would be canceled the following morning. This morning, Wednesday, the port was complete. Our old landline now has no longer a dial tone, our new wireless hub is fully functional.
All it all, it was a very smooth process and we're very happy with the final result. Moral of the story, don't be scared to cut the chord, really, there is nothing to it. Just do it :D
I read, in the above threats, that koodo will take care of the porting process ... so, do i just go to a koodo store and said i am interested in getting a Koodo Wireless Home Phone line?
1. I like to keep my current home phone number. Do i need to bring anything to proof that it's my number?
2. Do i need to / should i call my current home phone company to make the switch? When i switched over to koodo for my cell phone service, i had to personally call my old cell phone company to cancel their service. Do i need to do the same for Home Phone line?
3. How long does the process take? And how does it work in terms of billing for my current phone company and with koodo? I am guessing there will be some sort of overlapping ... and will be billed for both companies for a few days but how do i go about to minimize the overlapping fees.
Also, can someone please post the actual modem model number that Koodo uses.
The service rep there said that was the only option showing on her screen ... but she later did the calculation with the promo rate (even though the service agreement i receiver via email still says $20 per month)
Am i paying $20 or will i see the $5 on my bill in October?
I started the home phone service on sept 28 but i was charged $16 for partial charges ($20 wireless home phone UL (sept 28 to oct 21)). And then only $5 for the next month. Total of $21 + tax
The lady at the koodo counter told me my first bill should only be around $9 something.