What the heck is this? Why do I owe that much money? I pay my bill every month. Does my tab balance increase over time? How often do i need to pay it off?
Each and every question asking what a negative tab balance means just says "answered" but what IS the answer??!!
I have two phones, both with a negative tab balance; the bill is way higher than it should be considering the plan we have. I will either get this straightened out STAT or I am changing provider, after 11 years with Koodo and no issues, Fed up with being taken for money I cannot afford to spend!