What happens to positive tab balance when switching to the new Koodo plans?

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  • Updated 3 years ago
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From the FAQ: since the new plans are already discounted, you will no longer receive an additional 10% off your monthly bill when you make the switch.

I'm on the old tab which I received 10% on my monthly bill, my tab balance is positive 115. If I switch to a new plan without changing the phone (still using the old phone), do I get to keep the positive 115 Tab balance for my next Koodo phone or do I lose the tab balance when I switch to the new Koodo plans?
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Billy Bob

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Posted 3 years ago

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Dennis, Mobile Master

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Your positive tab remains until you use it
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Billy Bob

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Good to know. Thank you!

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