I have two people on my account, thus two numbers and I'm the account holder. If I switch to prepaid and port my number with it, what will happen to the other number? Would the other number/person become the account holder? And if so, would Koodo charge a fee on the change in account holder?
Hi Alison, you will still be the account holder and ultimately responsible for the account, the other line will just stay open and yours will be gone (ported to prepaid). If you want the account changed to the other person's name you will need to go to a kiosk with the other person and request a change of ownership.