what happens if I change a plan twice in one month

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  • Updated 3 years ago
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Aubrey Baker

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Posted 3 years ago

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Mayumi, Mobile Master

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You can change your plan once per billing cycle.
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But you can't do it through self-serve. You have to call in. Some reps might give you trouble quoting the same thing as Mayumi, but it's possible. They'll probably charge you a fee as well, unless you can convince them not to (super easy at TELUS, not sure about Koodo).
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Hi there, a $10 fee would apply, per change :) We don't recommend it though as it could be quite expensive because of the proration resulting from the double change (the proration applies on airtime as well). Thank you!