What happened to the3, 5, and 6 G data plans?

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  • Updated 2 months ago
Why have the plans become so many fewer? There were several options when I changed my plan that were gone an hour later when I set up another line there were at least 6 options no longer there. Only data choices are 500mb, 1G, 2G, 4G, 10G. What happened to the 750mb and the 3, 5, and 6G options?
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Susie Jefferies

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  • disappointed and angry

Posted 4 months ago

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Goran, Mobile Master

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Plans are regularly changed. I guess it just got changed to what it is now right between when you were looking.
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Susie Jefferies

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Well had I known I was going to get taken advantage of and basically screwed over I would have gone with telus or fido or public mobile because that is wrong. Koodo only kept the plans that cost the most out of what was formerly multiple options for each data level.
(Edited)
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Goran, Mobile Master

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Koodo didn't change its plans nationwide to screw specifically you. I'm not a fan of the price points myself but Koodo does constantly change prices and plans and it follows that some people will coincidentally look just as Koodo changes things. You can go to other carriers if you see a better deal. Always go for what works best for you. Loyalty is one thing; blind loyalty another.
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Susie Jefferies

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Literally less than 5 minutes after I changed my plan AND WITHOUT LOGGING OUT...I added the new line and bought another new phone (the 3rd new phone purchase and new activation of a line on my account in the last 3 months) and at least 6 of the choices were gone. There were multiple plans with each amount-of data plan (1,2,3,4,5,6,10G data) and then all there was left was one of each of a 500mb 1,2,4&10 G plans. What?? No way that's normal.
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Robert, Mobile Master

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Maybe the Tab you are purchasing the phone on doesn't permit you to go with that plans? Do you still see them on the website but just can't chose them?
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Susan Brewer

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No. They literally disappeared while I was browsing and buying yet another phone and opening a third account for my son. I browsed the plans. Went back and bought the phone and then the plans were different. So I logged out and back in and without making a purchase the plans were still gone and there was 3 times less options.