What happened to the email option in your contact us form?

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  • Question
  • Updated 1 year ago
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What happened to the email option in your contact us form? Can you please put that back... Some questions that have confidential content cannot be shared using the community form? When are you adding the email option back. This is a step backwards for customer service...
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Jon Yu

  • 70 Points

Posted 1 year ago

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Timo Tuokkola, Mobile Master

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You can private message them via facebook.
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BobTheElectrician

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The Facebook reps can do pretty much anything the phone people can and have access to your account details.

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Brad Bates

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Having to support Mark Zuckerburg (Big Brother) to contact my phone provider is bizarre to say the least. Service continues to go backwards for the unfortunate customers of this telco.
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Allan, Mobile Master

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There is currently an email option for those who want to use it. As well as Facebook, Twitter can be used, or you can call in.
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Timo Tuokkola, Mobile Master

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