What happened to shock free data

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  • Updated 1 year ago
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I bought a travel plan 30$, 150mb because I went to Philly for a school competition for the weekend and I came home to find out that I went over on the data plan by almost double and was charged 90$?!!!!!? 

What happened to shock free data?

I thought I was supposed to receive a text message at 50 and 90% used data and turned off at 100% data! If i knew I was close to going over I would have turned off the data 

Upon further investigation I found out I also went over on my data by 5$ last month?

What is going on??? I'm SHOCKED 
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Posted 1 year ago

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Goran, Mobile Master

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Check in self-serve notifications that it is enabled. I don't Bieber that it extends to roaming beyond a certain dollar figure but I could be mistaken.
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Dennis, Mobile Master

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Lol.... someone here is a Belieber.
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Bernard, Official Rep

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@ Jenna, can you send us a private message on Facebook so we can look at your account? I see that the notifications were turned off. 

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