What happened to roaming plans other than Easy Roam?

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Are the text and talk roaming plans for the US still available, to is the only one now the Easyroam plan?
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Roamer

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Posted 9 months ago

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Allan, Mobile Master

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Just the easyroam add on is available to add via self serve.
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Rick MacEachren

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I think your company is no better than the rest of the phone service providers. You found another way to stick it to your customers. You should be ashamed of yourselves. You took the time to separate yourselves from the big providers but as how it goes. Its all about money to hell with your customers. Rick
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Goran, Mobile Master

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It works better for data but not for occasional talk and text. I don't like that Koodo opted to also remove all the US packages but thems the breaks. You'll see a lot of us here disagreed with it.
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Deborah Fairchild

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This is a big rip-off! I liked the packages you had, the easy roam is nothing but a cash grab. I'm switching to rogers!!!!!
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Mats

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All the carriers have something similar Deborah. With Rogers its called Roam like Home.

https://www.rogers.com/consumer/wireless/travel
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Dinh, Mobile Master

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Telus does have other roaming option besides easyroam https://www.telus.com/en/on/mobility/travel#travel-passes
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Erwin

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The old US roaming add-ons are still available through customer service but only the 30 day ones may only be available and not the 3 or 10 days ones. Which one do you normally take when you visit the US? Perhaps the new Easy Roam add on is better.
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Deborah Fairchild

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Again, if that is so, I'll have to pay to have customer service do it instead of being able to do it myself at no additional cost!
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Roamer

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I’ve mostly used the 10day add on in the past. My next trip will be longer.

How would I access the old plans?

It’ll be very disappointing if there is no option to use the old plans Easyroam is excessively expensive for those of us that can get by with texting and need little data or phone while traveling. Definitely a step in the wrong direction for Koodo customer service and loyalty.
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Susita Lolita

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I totally agree with you. Koodo got greedy and has removed those convenient U.S. roaming packages with Easy Roam.....so one text to my husband when my plane lands will cost me $7!! I'll be soon looking for another provider.
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Sophia, Mobile Master

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Susita, whereas I don't disagree with you that Koodo got greedy, you do not HAVE to enable Easy Roam. You can leave the add-on off and just pay the going international rate for one text message... which will definitely cost you less than $7.
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Erwin

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To be fair, for people who use their phone minimally and only for emergencies, it probably is not a good deal for them to use Easy Roam. But for the rest of us who use a normal amount of data, etc. It is a competitively good deal. This is the same rate as other carrier who has it for years.

I use KnowRoaming travelling outside Canada and it costs me $7.99 USD a day to have unlimited 3G data, no calling and no text included, and they cap the data usage then it slows down to dial up speeds. I then have to add a $3 call forwarding because the last I didn’t have this add-on, it cost me $90. Once Koodo launched Easy Roam, I immediately cancelled my KnowRoaming. For me and my friends, it is an amazing deal, more countries supported compared to other carrier for the same price. As well as, it is more convenient to not have to log-in to an app and activate my KnowRoaming when I land. Which can be stressful, as I have to fill up forms and try to make my phone pick-up a compatible KnowRoaming network.

Like I mentioned in the beginning, it is not for everyone. But there are workarounds, if you are looking for minimal usage. Maybe a local prepaid sim in that country could save more $$ or use KnowRoaming or other roaming sims out there that you can buy in Canada.
(Edited)
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Roamer

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On the positive side, easyroam works well for some.

However, on the greedy side, why couldn’t the other roaming options be left in place to give a more economical option for those of us on a tighter budget that can get by with less service?

Koodo, are you listening to this discussion?
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Erwin

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I read somewhere that it is left out because Koodo finds that there is more value with Easy Roam. However, if we can keep the chatter about keeping the old plans, maybe Koodo will end up bringing those back.
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Richard Pattie

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Real rip-off. We have no data on our plans and the talk and text add on was perfect. I used to really like Koodo and recommended them to my friends. May have to look at another provider now.
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Goran, Mobile Master

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Sorry what's the problem? What are you looking for?
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Erwin

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Hi Richard,

The old US Roaming packages are still available through customer service. Koodo now matches other carriers roaming package.
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Deborah Fairchild

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Customer service fees will kick in! Put it back on self serve or you will see customers fleeing to other carriers.
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BobTheElectrician

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Pretty well all Canadian carriers have some version of easy roam now. Check mobilesyrup.com for a rundown.

The advantages are:

you are using the minutes/data allocations from your normal plan, not working from a separate premium bucket that will expire at the end an arbitrary period;

if you don't use the phone for anything other than incoming texts, there is no per diem charge;

there's no need to pre-configure a time frame: if you use your phone for 3 days out of 10, you only pay for the three days, not for a plan for the whole 10, etc.;

please note that the plans are $$$ capped: (quoted directly from Koodo's roaming page):
  • For U.S. destinations, the $7/day fee is capped at $100 per billing cycle. That means you can continue to use your phone plan without additional Easy Roam fees.
  • For international destinations, the $12/day fee is capped at $150 per billing cycle. That means you can continue to use your phone plan without additional Easy Roam fees.
(Edited)