what happened to my money?

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  • Updated 3 years ago
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hey so I used a prepaid visa to pay my koodo bill, I did this last Thursday and on my account it still shows that I owe, so I called the visa company and thwy said it went through and was approved , thats 90 dollars of my money that I dont know where it is, I set up for payments to come off my account but I was told to pay manually the firat time I did that and my bill is due tommorow , I cant afford to have koodo take money out of my account I thought if I paid it it would go through and it hasnt and I cant shut off the instant payments , what do I do?
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Emily Appleby

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Posted 3 years ago

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Chad Burr, Mobile Master

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None of us here has access to your account, you'll need to call in and discuss this with koodo

You can reach Customer Service at 1-866-99-KOODO (1-866-995-6636) or 647-788-4337.
Hours of Operation
Monday - Friday: 10am - 9pm
Saturday: 9am - 7pm
Sunday: 9am - 7pm

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