what date does the preauthorized payment come out? Day bill is produced? or the due date on bill?

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Just signed up for pre-authorization payment but do not see confirmation of withdrawal date. 

Is it the day bill is produced?  or the due date on bill? 
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Carrie-Ann Baron

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  • unsure

Posted 2 years ago

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Daniel, Employee

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Official Response
Hi Carrie-Anne!

Actually, the pre-autorized payment date is withdrawn approximately on the 15th day of your bill cycle (Bill Date plus 15 days). The due date is 25 days after the bill date.

As Mayumi said, it starts on your second bill and it will be mentioned in a statement on the invoice that advises the payment will be made by pre-authorization.
(Edited)