What are these Partial Charges on my FIRST Bill 16CAD?

  • 1
  • Question
  • Updated 2 years ago
  • Answered
What are these Partial Charges on my FIRST Bill 16CAD? $40 2GB Unltd min Plan QC SFD (Sep 19 To Sep 30) $16.00 Total partial charges 16.00?
Photo of Carla Francisco

Carla Francisco

  • 284 Points 250 badge 2x thumb

Posted 2 years ago

  • 1
Photo of David

David, Mobile Master

  • 93,430 Points 50k badge 2x thumb
Your first billing period is pro-rated from when you signed up to the billing date (Sept 30). You are also charged services for the upcoming month in advance This occurs when anyone signs up with a provider. Similarly, when you change a plan,  both the old plan and the new are pro-rated for the portion of the month they were active. Here’s link for you describing the process. 

http://help.koodomobile.com/my-bill/c...

Then go to "charges on my first bill"