Whaaaat??

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  • Updated 3 years ago
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How do you talk to in order to find out about a call on your bill that seems to be an error? I have a call on my last bill that is for >$40 & I think it is wrong. I live in Canada but took the 30 day plan for being in the USA. The call was received during that timeframe.
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Sandra McMillan

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Posted 3 years ago

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Matthew Hill

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Hello Sandra,

Give customer service a call, and they'd be more than happy to go over your bill with you. Just dial *611 from your Koodo phone and you'll be connected :)
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Sandra McMillan

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Thank you Matthew. It is my Canadian phone & now I'm in the USA.
I shut the phone off later that same day & put it on seasonal hold for the winter.
So I cannot dial 611.
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Robert, Mobile Master

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Hello there,

Here's another number you can call



Here are a list of option available to you

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