went from a s3 to the s5 can't access my hotmail account. it won't let me change my password. .do I need to go on computer to do this

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I just went from a s3 to the s5 and can't access my hotmail account. it won't let me change my password. .do I need to go on computer to do this
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Lorelei Lind

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Posted 4 years ago

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Robert, Mobile Master

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Yes, you would need to go on the computer or the internet browser of your phone.
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Ahmad

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If you want to change your hotmail password, you need to do it via your computer or your phones mobile browser through the hotmail website (non-mobile version).
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Lorelei Lind

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I did it on my computer but still can't sign in to hotmail on my phone
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Jonathan I, Mobile Master

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Maybe try a different email app from the Play Store? Hotmail sometimes has issues with default email apps on Androids. K-9 mail or CloudMagic both work very well.

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