welcome to USA text in the middle of the night

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I have a Samsung Galaxy S5 Neo and live in Victoria, BC.  Last night I was woken up by two text messages from Koodo: the first welcoming me to the USA, warning me that although incoming texts were free, I would be charged roaming rates for sending; and the second offering me info on roaming packages.  These arrived at 1:25 a.m.  Clearly I wasn't in the USA, and neither was my phone, which was charging on my bedside table.  Was this a mistake or some random techno-glitch?  Should I be concerned?
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Terresa Lewis

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Posted 2 years ago

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Chadwick, Mobile Master

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Either a glitch or for some reason you pinged off an american tower. It can be fixed by calling customer support tomorrow and let them know the situation. They will reverse any charges.
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Robert, Mobile Master

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You are near the border so these might explain the whole thing
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Brings back memories of listening to US AM radio stations on clear nights when I was a teenager. You can go into Mobile network settings => Network operators. This will search for networks in your area, and may take a few minutes. When the beachball comes to a rest, choose Koodo rather than Select automatically.

Now there's no danger of accidental roaming by hooking up to a louder foreign tower. Cousin Brucie normally gets drowned out by solar radiation during the day, but at night all radio signals have a much farther reach.
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Terresa Lewis

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Thanks for the quick replies!  

I've lived in this house for over 5 years, and been with Koodo for longer than that, and this is a first for me.  

I've checked the Network Operators, as BobTheElectrician suggested, and it's already set to Koodo.

I forgot all about it until this evening, so I just carried on as normal today.  There don't appear to be charges on my account though.  I will call and check with Customer Service in the morning, just in case.
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Chad Burr, Mobile Master

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If you follow bobs suggestion to manually choose Koodo this will prevent your phone from pinging that tower again. Your phone will normally show koodo but it can roam unless you choose Koodo only.
Here's how to do it:

The device will perform a scan which could take up to 2 minutes. You'll be presented with a list of available networks. Choose Koodo or Telus from this list.Note: Doing this disables international roaming. Should you ever want to roam in the future you'll need to change this setting back to automatic

No need to call in. Data roaming is off by default on the S5 so it's unlikely there were any charges.

Good luck.
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David, Mobile Master

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It is also possible a US network was testing a new tower location.

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