website menu takes me back to profile settings

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  • Question
  • Updated 4 years ago
  • Answered
I'm logged into the Koodo website and I keep clicking on monthly plan under self serve but it takes me back to my profile page to enter a new email address every time. I already have the email address I want set up with my account and have verified my email address
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Dawson Korol

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Posted 4 years ago

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Timo Tuokkola, Mobile Master

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Sounds like you're setup as an account manager instead if the account owner. You'll need to call customer service so they can fix it on the back end.