Website doesn ́t respond to activate my Sim card

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  • Updated 3 years ago
  • Answered
I ́m trying to get my phone started with the new Sim card I just got but after typing both, the Sim card number and the IMEI, there ́s a message saying Sim invalid. It doesn ́t make sense. Can you help me?
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Giselle Fernandes

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Posted 3 years ago

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Sophia, Mobile Master

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Could it be that the SIM card somehow already activated, Giselle? What happens when you insert it in your phone?
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Giselle Fernandes

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Thanks, Sophia, but nothing happens. lol! And also, I don ́t have a number yet. Oh, well, I ́d better get from another company... Thanks anyway!
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Sophia, Mobile Master

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No worries! Though if you are keen on Koodo prepaid, you should go back to the store and tell you they sold you a dud... rather than spend more money on yet another SIM card :)

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