Webpage Unavailable

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  • Question
  • Updated 3 years ago
  • Answered
Archived and Closed

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Almost every time I try to use the new I get a "OOops, webpage unavailable" message and assess to an app I need for my job is the reason I have the phone. I have called customer service twice and been given two different fixes, neither of which worked. Anyone else having this trouble?
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Laura Blank

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Posted 5 years ago

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Chris Petersens

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Are you talking about the koodo app on your phone? It works fine for me. Once in a while I get an eroor message but loggin in and out normally solves that.
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Paul Deschamps, Mobile Master

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Never have any trouble. Make sure to use the newest version of Firefox or Internet Explorer and clear cache, history and cookies within your browser. Also make sure your browser is set to accept cookies
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Your login is setup as a manager and not the account owner. You'll need to call customer service so they can fix it from their end.

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