Web order Cancel and Return

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  • Updated 2 years ago
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i have done a web Upgrade order and sent a mail to koodo.webstore@koodomobile.com.. They responded to me saying that the return label will be mailed to my physical address. is there any possibility to receive the label in my email account?
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Jaya Vardhan

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Posted 2 years ago

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Paul Deschamps, Mobile Master

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No because they will probably be sending a return mailer with the label as well and it's probably already been sent out as well.
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Jaya Vardhan

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i got the return label and returned my device a month ago.. but still i dont see the money credited back in my account.. ***-****-****is my number
(Edited)
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Melissa, Employee

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Hey Jaya! Please refrain from posting personal information (such as your phone number) since this is a public forum. I see that you requested a return mailer on Oct 9th but don't see any memos of the phone being returned.  Can you contact the webstore with your tracking number so that they can take a look? Thanks!

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