weak signal

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  • Updated 10 months ago
Signal is very weak or no signal at my phone at the new place.
Basement(half): no signal
Main Floor: no signal(50%) or one signal(50%)
2nd Floor: one signal

I stay usually main floor or basement, so my phone is useless at the new place.
Four of us are using Koodo now, any recommendation or solution?

FYI: My friend's Rogers phone has two signal at the basement.
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Will

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Posted 10 months ago

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Sophia, Mobile Master

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Do all of you have the same problem, with different phones?
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Will

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Yes,
Phones are LG G3, Galaxy S3, Galaxy S4, Galaxy note 3

Thanks,
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Cory

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Honestly, if you can't get a Telus/Koodo/Bell (same network) signal, the cheapest fix is to switch to Rogers/Fido. You can get signal boosters, but it's more viable to switch to a network that works in your location.

My sister-in-law's place is the same. Only Rogers works. Telus/Bell barely get signal, and when you do.... It's only in one corner of her living room.

It depends on where the closet tower is located, along with what your place is made of (concrete walls, etc).
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Lloyd Willett

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That's where koodo needs to get there wifi calling rolled out in the near future where we have poor cellphone service in the area thats little ways from the towers of bell and telus
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Jan Hope

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@Will

If you don't mind where is your new place located? It doesn't have to be exact location. Province, city and maybe main intersection.
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Will

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Hi,
Thanks for your comment, the location is Walnut Grove in Langley BC, I have marked on the map above, please click the map to make bigger.
(Edited)
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Jan Hope

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@Will

That is very interesting because in this particular area there are mostly Telus Towers. There are some Rogers and Freedom towers, as well, but definitely it looks like Telus has stronger presence. Rogers has stronger transmitters and higher towers but regarding elevation it looks like Telus towers are on the higher elevation. Telus use 700Mhz in this area so LTE signal should be OK.
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Dinh, Mobile Master

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Those phones are released 3,4 years ago, have you tried newer phones?, just to test out if they are better in receiving signals.

There is not much you can do if the signals are weak due to surrounding structures. Wifi-calling can help but Koodo haven't rolled it out yet and you need good wifi spots.