We temporarily added a second phone number and looking to cancel it

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  • Updated 2 years ago
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We added a second account, but no longer need. How can we remove it from billing? We have a monthly service on our main number.
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Jackie.Elle

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Posted 2 years ago

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Mathieu, Mobile Master

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Hi Jackie,

Just give Koodo  a call by dialing *611 from your mobile phone and tell the rep you wish to cancel. 
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Jackie.Elle

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was told that costs an extra $25?
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Mathieu, Mobile Master

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No, there should not be a charge as it is not something you can do in self serve.
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Jackie.Elle

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cool can do ... thanks!
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Mathieu, Mobile Master

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No problem!

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