we added the us 10all to our phone last night for 10 days, it should have started next monday July 13/15 - what can I do?

  • 1
  • Question
  • Updated 3 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: No longer valid due to Easy Roam

help with incorrect dates for add on plan
Photo of Betty Morrison

Betty Morrison

  • 70 Points

Posted 3 years ago

  • 1
Photo of Mathieu

Mathieu, Mobile Master

  • 60,828 Points 50k badge 2x thumb
Hi Betty,

You can contact Koodo by dialling *611 and explaining your situation to the representative. If it was done recently, then chances are he can just change it for you but I'm not 100%. Although, contacting them by phone is your only chance of being able to get it fixed for you, so definitely try!
Photo of Ivan

Ivan, Mobile Master

  • 96,382 Points 50k badge 2x thumb
There's nothing you can do for this error for yourself. If you call customer service (611 from your Koodo mobile), they may be able to adjust this for you.

This conversation is no longer open for comments or replies.