watern damage

  • 1
  • Question
  • Updated 3 years ago
  • Answered
i dropped my band new phone htc desire 320 into ater. it turns on but the screen doesnt work.. is it fixable or do i have to buy a new phone
Photo of Gavin Anderson

Gavin Anderson

  • 70 Points

Posted 3 years ago

  • 1
Photo of Chad Burr

Chad Burr, Mobile Master

  • 203,988 Points 100k badge 2x thumb
Photo of Karine


  • 2,422 Points 2k badge 2x thumb
Hi Gavin!

The water damage would be covered only by the Extended Warranty if purchased at the time of activation, or up to 30 days after the date of purchase. If you don’t have the Extended Warranty, then you will have to buy a new phone.  If you have a remaining tab, you will have to pay it off, to do the upgrade at a Koodo shop. Click here to see the phones we currently offer http://koo.do/kphone  

This conversation is no longer open for comments or replies.