Water Damaged Samsung Galaxy S4

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  • Updated 4 years ago
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I unfortunately dropped my 6-month old Samsung Galaxy S4 in the toilet, and brought it to a repair store for water damage treatment. The verdict: the phone is extensively damaged, LCD screen needs to be replaced so that alone with water damage treatment will cost $225. These repairs don't guarantee that other affected parts could eventually fail and as a result, I'm not sure what to do. I have the medium tab with Koodo, and am wondering what my best options are. Get it repaired, or get a new one. I currently have a closing tab balance of -225.00 on my plan, does that mean I'd have to pay that + $100 to get a new phone on medium tab? Whatever help and advice you can provide would be greatly appreciated! Thanks!
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Elly Laberge

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Posted 4 years ago

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Sophia, Mobile Master

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Ack so sorry Elly :( I can't make your decisions for you but I'd probably go for a new phone... what about the $150 Moto G to tie you over until your Tab is sufficient enough to buy a higher end model... I'd probably not pay the $225 to repair the S4 but that is up to you!
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that sucks...I believe you have to pay off your tab fully before upgrading...so you have to pay off the 225 first
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Chad Burr, Mobile Master

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Yup, unless you're buying the new device outright, you'd need to pay off your old tab to use a new tab.
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Dennis, Mobile Master

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And I would recommend buying the new phone out right with a credit card.

This way if you have a credit card that has extended warranty and purchase security insurance, you get an extra layer of protection.

Consult your credit card policy for more details
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Cameron Jones

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Didn't Koodo come out recently with insurance you can opt in at purchase that covers water damage and the like?

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