Warranty

  • 1
  • Question
  • Updated 5 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: *611 or 1-866-995-6636 mentions

Battery still waranty 1 year in koodo store ?
Photo of Maxime Paquet

Maxime Paquet

  • 666 Points 500 badge 2x thumb

Posted 5 years ago

  • 1
Photo of Priscilla

Priscilla

  • 254 Points 250 badge 2x thumb
Absolutely! You should retain proof of purchase to validate the purchase date.
Photo of Maxime Paquet

Maxime Paquet

  • 666 Points 500 badge 2x thumb
thanks you so much
Photo of Priscilla

Priscilla

  • 254 Points 250 badge 2x thumb
Only, if the battery is still in good condition (water, etc.)
Photo of Erwin

Erwin

  • 23,576 Points 20k badge 2x thumb
Hello Maxine,

Depending on inventory, the koodo kiosk may have to order it for you and it may take up to 1-4 weeks as batteries arent regularly stocked.
Photo of MykeC

MykeC

  • 20,174 Points 20k badge 2x thumb
Hey Maxime, you can also give our Customer Care team a call (*611 Option 5) and request a replacement battery be sent out. We will have your warranty information on file.

________________________
If you see a good answer, give it a star.

This conversation is no longer open for comments or replies.