Does Koodo not send out loaner phones anymore when a Koodo store/kiosk doesn't have any? Or when a customer can't get to a store/kiosk? I need to get my phone sent out for warranty service (upgraded to the LG G3 in January 2016), but I can't be without a phone. The 2 Koodo locations closest to me (White Oaks Mall and Maisonville SC, both in London Ontario) are about 30-60 minutes away from me, and neither have any loaners right now. I don't have any old phones, Koodo or otherwise, to use. When I called today, the rep on the phone told me that Koodo doesn't send out loaners anymore (funny, Virgin still does) and basically told me I was out of luck. So now I'm without a phone because those 2 locations don't have loaners, they both said they don't know when they'll get more, and they're too far away to keep checking. What are people supposed to do if they have a longer distance than me to get to a store?