WARRANTY OBLIGATION NOT FULFILLED

  • 1
  • Question
  • Updated 5 months ago
  • (Edited)
Why does Koodo not honour the warranty assistance within its period? I was told Koodo can not help as they do not have the means to assist. Thus Koodo is not fulfilling its contractual obligations as set out in the agreement. Note: as advised by Gaby from Koodo..
Photo of Nick

Nick

  • 70 Points
  • Frustrated

Posted 5 months ago

  • 1
Photo of Dinh

Dinh, Mobile Master

  • 32,650 Points 20k badge 2x thumb
Hi,
Can you describe more detail. What phone was it?, and when and where did you buy it from?
And which agreement did you mention to? the phone contract?
(Edited)
Photo of Mayumi

Mayumi, Mobile Master

  • 112,704 Points 100k badge 2x thumb
And, what kind of warranty are you talking about? Manufacture one or you bought an extended warranty?
What is your phone condition?