• 1
  • Question
  • Updated 7 months ago
  • (Edited)
Why does Koodo not honour the warranty assistance within its period? I was told Koodo can not help as they do not have the means to assist. Thus Koodo is not fulfilling its contractual obligations as set out in the agreement. Note: as advised by Gaby from Koodo..
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Posted 7 months ago

  • 1
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Dinh, Mobile Master

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Can you describe more detail. What phone was it?, and when and where did you buy it from?
And which agreement did you mention to? the phone contract?
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Mayumi, Mobile Master

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And, what kind of warranty are you talking about? Manufacture one or you bought an extended warranty?
What is your phone condition?