Warranty earphones galaxy s8

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  • Updated 11 months ago
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So I bought the cellphone 2 weeks ago and now the earphones are not working. I'm a normal user I barely use the earphones but I don't want to expend more money buying another ones. I want to know if they have warranty or something like that
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Andres Sanabria

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Posted 11 months ago

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Erwin

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To make a claim for any accessories in the box, you would have to contact Samsung.
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Goran, Mobile Master

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Accessories are also covered under the warranty so you can definitely get them replaced.
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Andres Sanabria

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Do I have to contact Samsung or just go to the Koodo store?
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Goran, Mobile Master

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Usually unless it's Apple Koodo says you should contact them first, but they could very well just end up forwarding you to Samsung.
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Andres Sanabria

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Thank you so much