Warranty and Repair Coverage

  • 2
  • Idea
  • Updated 4 years ago
  • Implemented
Koodo should provide more options for manufacturer warranty and extended warranty claims. Some koodo kiosks don't offer manufacturer warranty claims for their system does not allow them to do so. Clients are directed to a koodo dealer/ corporate store in the city which would be a hastle to those who live in towns where koodo kiosks are present. Extended warranties should also be considered to be an option for the client also because a lot of the phones thar qualify for tab large are really expensive. Some extended warranties may include applecare+ for iphones and device protection for androids, blackberry, and windows phones.
Photo of Richard Basia Dominguez Lopez

Posted 4 years ago

  • 2
Photo of Jordan Stevens

Jordan Stevens

  • 2,202 Points 2k badge 2x thumb
Official Response
Hi Richard,

Thanks for your idea. I'm happy to say that we've listened and you can now add extended warranty to your plan. I'm also excited to tell you that the coverage allows you to make claims from the comfort of your home if you wish. For most people a replacement phone is shipped by the next business day!

Check out the full details http://koodomobile.com/en/on/extended...