I believe that Koodo should place in any area, that refers to the forum to ask questions and indeed on the Koodo Community main page a warning. It should be in large red bold letters. It should say to the effect do not use your phone numbers, email address, very personal matters etc. in your question. More and more people are putting such information in their questions. It is obvious that some do not realize that this is a very public forum and not a secure site of Koodo. They place themselves in a very vulnerable position. Case in point is the poor lady this morning that included her medical history, her cell number, her account number and her home phone number. Others have included email addresses. Fortunately one of the "Masters" had a contact at Koodo to remove it.