Wanting to re-activate accidentally cancelled SIM

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  • Updated 2 years ago
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Hi! I accidentally cancelled my SIM card on the phone and need to re-activate it ASAP! Where can I re-activate it without a phone? Is there a way online? Help! 
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Seemi Jamil

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Posted 2 years ago

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Mayumi, Mobile Master

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What do you mean you cancelled your SIM?
And you want it reactivate without your phone?
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Seemi Jamil

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I called Koodoo's automated services using my koodo sim and phone and was trying to find out more about how to cancel when I pressed a number that seemed to have immediately cancelled my account. I still have my Koodo phone and sim card but need it continue. 
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Mayumi, Mobile Master

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You have to talk to a rep to cancel your account. Accessing automated service doesn't cancel your service.

Do you mean you suspended your service due to lost/stolen  phone?
Then you have to call them back to reactivate your service. Do you have any friends, family members or co-worker near you to borrow a phone?

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