wanting to do a us add on but my email has changed since then.So it's asking for email and pass word

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  • Updated 1 month ago
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Jackie Davies

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Posted 1 month ago

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Dinh, Mobile Master

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hi Jackie,
eh, so you forgot your email or your password? If you forgot the password you could get it reset through the website.
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Dennis, Mobile Master

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But if your has also changed, then you need to contact Koodo to fix that.

If you are on postpaid, you can add EasyRoam by Text too
See here
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It doesn't matter if your email has changed. You still need to log in with your old email address that you created your account with. Once you get logged in you can change your email address to whatever you want.

If you can't remember your log in info there is a "forgot" button above the email and password boxes.