want to switch phone to MY name, but have no drivers licence

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  • Updated 5 years ago
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I have an old plan, but it's not in my name...it's in an old girlfriend's name, as I don't have a driver licence and it was easier to just get it in her name. we broke up. I want the phone in my name,and I want to upgrade my plan and get a new phone. how would I go about doing this without a drivers licence or any other form of acceptable photo ID?
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Amanda Person

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Posted 5 years ago

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Myke

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Well, the only other option would be to have her call in to set up a Transfer of Ownership. Then you would call Koodo & give them your SIN & CC number for a credit check. Assuming you pass the credit check, the account would be under your name.

Beyond this, there isn't much else you can do to get the account into your name.
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TheZoomer

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Are you both still on talking terms Amanda ?
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Amanda Person

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we are not talking, no. I am listed as the account owner but not the account manager. I want her off the account and I want to be able to make changes. I don't even know if I can cancel the phone without her permission.
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Zaphod Beeblebrox

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In that case, you are unable to cancel the account. Read my post above.
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Myke

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The account is in her name then, not yours.
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Amanda Person

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WAIT!!! the bill is in my name, but she activated the account as I don't have a drivers licence. I just checked. so I guess the account is mine?
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Zaphod Beeblebrox

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Wait..what? That is not possible. If the account is in your name, it would need to have YOUR credit information attached to it. If you were to log into Self Serve and go to Billing, download the ebill. When you are able to view a digital copy of the bill, whose name appears on page 1?
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Myke

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Tyler is right. If the account is under your ex's name, the bill is not in yours.
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MaX Damage

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Only the an account owner can make major changes, like adding a line, cancelling a line and transferring a line.
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Mark Kokolsky

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From the sounds of it, your only on there as a user of the account. Which means you cant do anything on the account without her. Myke mentioned a transfer of ownership at the top, but you will still need a government issue photo ID. No cell phone carrier will be able to do anything without a photo ID.

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