want to change monthly plan?

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  • Question
  • Updated 10 months ago
  • Answered
i am a new customer wanted to change my plan, how can I change my plan?
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hitesh arora

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Posted 3 years ago

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hitesh arora

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I am a new customer wanted to change my plan
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Mayumi, Mobile Master

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Log into self serve > View rate plan > Change plan > Change my plan > pick a plan and click "Switch to this plan" 

You can change your plan once per billing cycle through self serve. 
If you just started, you have to wait till your billing cycle reset.
You can call Koodo and change your plan, but they will charge you a fee for that.
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Marios Kyriakou

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Call koodo to change plan
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Allan, Mobile Master

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Calling Koodo to change a plan will cost $10. You can easily do so via self serve. As well, this thread is 2 years old.