waiting for authorization

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  • Question
  • Updated 9 months ago
  • Answered
I am getting "waiting for authorization" when I try to log into self serve. I clicked the link in my email. I tried to reregister using the same email, but failed as it stated that my account is already registered. how do I proceed from here?
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Lee Polish

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Posted 9 months ago

  • 2
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Goran, Mobile Master

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Try clearing your browser cache and going in private/incognito tab. If that doesn't work you might have to contact Koodo by sending a private message via Facebook or DM via Twitter to get your account reset and try agian.
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Lee Polish

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thanks. waiting for a PM reply. Private unfortunately did not work.