Voicemail set up instructions

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  • Question
  • Updated 1 year ago
  • Answered
Can't find how to set up voicemail. Have changed my number.
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Brenda Poersch

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Posted 5 years ago

  • 2
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Timo Tuokkola, Mobile Master

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Press and hold the '1' key or dial your own number from the cellphone.
Follow verbal directions.
If it asks for your mailbox number, call tech support from another line because your phone has the wrong vm number programmed.
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Myke

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Alternately, try dialing your new cell number from your cell phone & see if you get the set up menu.
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Myke

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I blame the lack of coffee :P
I just got a new phone and I can't seem to get into my voicemail.  Do I have to contact support to set up with my new phone
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Daniel, Employee

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Hi Sherry! Are you able to make calls? What happens when you press down on the "1" to access the voicemail?

In case you need more info, here's more information on how to use the voicemail: http://koo.do/U5DTcF
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Annette Backlin

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i am trying to get help with my voice mail on my Samsung smart phone.
There is a hold time at your customer service
i have tried holding down the 1 key and it says it is unable to help!
Help required asap.
Annette
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Timo Tuokkola, Mobile Master

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You should also be able to reach your codenamed but dialling your own number from your mobile phone.