Voicemail not working

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  • Question
  • Updated 4 years ago
  • Answered
Whenever someone calls me they can't leave a voicemail. It asks them to give a mailbox number or press pound to access my mailbox? Luckily they don't have my password.

When I call to check voicemails it does the same, only after I press # to access my voice mailbox it then asks me to enter a mailbox number. I don't know what my mailnox number is, I thought pressing # took me to my box, that's what it said it would do.

I have gone through the voicemail setup process, In fact I have had voicemail working fine for years up until a couple of moths ago.

What am I missing?
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Posted 4 years ago

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Jonathan I, Mobile Master

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Can't say I've heard of that before. Perhaps it's best to call tech support about this issue?
Photo of KaneSlavik


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Call in to have voicemail service reset.