voicemail issues

  • 1
  • Question
  • Updated 5 years ago
  • Answered
When setting up the voicemail I had to use the koodo one because of the noises when trying to set up my greeting. Now when I listened to the first message left, I get the same noise, like feedback, so I can barely make out the message.

I have tried the recorder on the phone and it records and plays fine. I also can talk on the phone without the noise. Not sure what is going on. It is a 3 year old LG banter.

Any ideas??
Photo of Christine

Christine

  • 210 Points 100 badge 2x thumb

Posted 5 years ago

  • 1
Photo of Myke

Myke

  • 45,090 Points 20k badge 2x thumb
It sounds like it's an issue with either the Microphone or the speaker.
Photo of Christine

Christine

  • 210 Points 100 badge 2x thumb
I used the recorder on the phone and that worked perfectly for recording and playback so I don't think the microphone or speaker is an issue.
Photo of Myke

Myke

  • 45,090 Points 20k badge 2x thumb
Well it's not an issue with the Voicemail, because it records from the microphone. This is why I believe it's an issue with the phone. A service can't produce feedback noise. Feedback noise is always hardware related.

At any rate, your phone is way beyond the warranty options, so I would suggest looking at getting a new phone.
Photo of Christine

Christine

  • 210 Points 100 badge 2x thumb
I only get this noise with the recorded message that was left on the voicemail and when I tried to record my name for the greeting. Other then that the phone works perfectly. The microphone and speaker work perfectly with everything else.
Photo of Christine

Christine

  • 210 Points 100 badge 2x thumb
thank you.
Photo of Christine

Christine

  • 210 Points 100 badge 2x thumb
not so easy to just go out and get a new phone when money is very tight, but thanks for the help.
Photo of Myke

Myke

  • 45,090 Points 20k badge 2x thumb
Yeah, understandable. You can always use your tab.
Photo of Christine

Christine

  • 210 Points 100 badge 2x thumb
just sucks, its a perfectly good phone except for the voicemail issue. I was hoping it was just some setting that needed changing.
Photo of Paul Deschamps

Paul Deschamps, Mobile Master

  • 202,296 Points 100k badge 2x thumb
Ya I just read by 2015 which I took as it happening some time in 2014.

This conversation is no longer open for comments or replies.