voicemail visiting US

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I am from Canada visiting the united states. I got a package added on, have had no problems. However, when I call my voicemail it asks for a box number not a password. It will not take my password as the box number. I'm out of ideas, any suggestions would be greatly appreciated
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Cassandra Jeschke

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Posted 3 years ago

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Anna

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Hello Cassandra! That's odd. Try calling 1-289-680-4001, it's your voicemail access number. It should prompt you to enter your voicemail password. Let us know if it works!
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Cassandra Jeschke

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I tried that number and it just keeps asking me for a voicemail BOX number :( doesn't accept any passwords I have or the number one or anything

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